Last Updated: June 15, 2025
 Welcome to ShahenshahSweet. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

1. General Information

This website is operated by ShahenshahSweet, located at:
 📍 13-15 Pear Tree Rd, Derby DE23 6PZ, United Kingdom
 📞 +44 1332 362330

2. Website Use

  • You must be 18+ or have permission from a guardian to use this website.
  • You agree to use the website for lawful purposes only.
  • You are responsible for keeping your login details secure if account registration is provided.

     

3. Products & Orders

  • All products are subject to availability. We reserve the right to discontinue or change products without notice.
  • Images are for illustrative purposes; actual products may vary in appearance.
  • We reserve the right to refuse or cancel any order due to errors in pricing, product availability, or suspected fraud.

     

4. Pricing & Payment

  • All prices are listed in GBP and include VAT unless stated otherwise.
  • Final prices, including shipping and discounts, are shown at checkout.
  • Payment must be completed before order dispatch. We use secure third-party payment processors.

     

5. Shipping & Delivery

  • Delivery is only within specified areas. Estimated delivery times are provided but not guaranteed.
  • We are not liable for delays caused by courier issues, weather, or other unforeseen circumstances.
  • Risk transfers to the customer once goods are delivered.

     

6. Refund & Cancellation Policy

  • Due to the perishable nature of our products, refunds are only provided:
    • If the item is damaged on delivery
    • If you received the wrong item

       

  • Refund requests must be submitted within 24 hours of delivery with photo proof.
  • Orders may be canceled within 1 hour of placement by calling customer service.

     

7. Allergy & Dietary Information

  • Our sweets may contain allergens such as milk, nuts, gluten, and food colorings.
  • It is your responsibility to check the allergen advice before consuming.
  • ShahenshahSweet is not responsible for any allergic reactions caused.

     

8. User Content & Reviews

  • You may submit product reviews and feedback.
  • By submitting content, you grant ShahenshahSweet the right to display or use it in marketing.
  • You may not submit offensive, abusive, or misleading content.

     

9. Limitation of Liability

  • Our liability is limited to the value of your order.
  • We are not liable for indirect damages, including loss of profit, goodwill, or data.
  • We do not guarantee that the website will be error-free or uninterrupted.

     

10. Intellectual Property

  • All content including text, graphics, logos, and images are owned by or licensed to ShahenshahSweet.
  • No content may be copied, reused, or redistributed without written permission.

     

11. Third-Party Links

  • Our website may contain links to third-party sites. We are not responsible for their content or policies.
  • Use of third-party links is at your own risk.

     

12. Privacy Policy

  • Please refer to our [Privacy Policy] for details on how we collect and protect your data.

     

13. Changes to Terms

  • ShahenshahSweet reserves the right to update these Terms at any time.

     

  • Continued use of our website after updates means you accept the revised Terms.

     

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled in UK courts.

15. Contact Us

For questions regarding these Terms, reach out to:
 📍 13-15 Pear Tree Rd, Derby DE23 6PZ, UK
 📞 +44 1332 362330
 📧 info@Shahenshahsweet.co.uk